Contact Our Support Team
We understand that questions and concerns may arise during your gaming experience. Our dedicated customer support team is available to assist you with account management, technical issues, responsible gaming resources, and general inquiries. We are committed to providing timely and professional assistance in compliance with Indian gaming regulations.
Reach Us Through Multiple Channels
Choose the communication method that works best for you. Our support specialists are trained to handle diverse requests and ensure your concerns are addressed promptly and professionally.
- Live Chat Support – Available directly through our platform for instant assistance
- Email Support – [email protected] for detailed inquiries and documentation requests
- Telephone Support – +91-11-4040-4040 for urgent matters during business hours
- Account & Security Issues – Priority handling for sensitive matters
- Payment & Withdrawal Concerns – Dedicated financial support team
Support Categories & Expected Response Times
Different request types are routed to specialized departments ensuring expert handling of your issue.
- Live chat responses typically within 2-5 minutes during operating hours
- Email inquiries addressed within 24 hours
- Verification documents processed within 48-72 business hours
- Responsible gaming counseling available upon request
- Complaints regarding fair play handled with priority attention
Last updated: January 15, 2026