Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, secure your account, and personalise content according to your preferences. We are committed to transparency regarding data collection practices and compliance with applicable Indian regulations and international standards. Last updated: January 18, 2026.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website or use our mobile application. These files contain information about your browsing activity and preferences. Similar technologies include web beacons, pixels, and local storage mechanisms that serve comparable functions in tracking and improving user interactions with our platform.
These technologies help us understand how you navigate our site, which games you prefer, and how often you visit. They enable us to remember your login credentials, maintain your session, and provide a seamless gaming experience across multiple visits. We use both session-based cookies that expire when you close your browser and persistent cookies that remain on your device for extended periods.
Our platform also employs server-side tracking and analytics tools to monitor aggregate traffic patterns and user behaviour. These technological implementations are essential for maintaining platform security, preventing fraud, and complying with responsible gaming obligations under Indian gaming regulations.
2. Types of Cookies We Use
We utilise several categories of cookies on our platform, each serving distinct purposes related to your gaming experience and platform functionality:
- Essential Cookies: These cookies are necessary for basic platform functionality, including user authentication, account security, session management, and fraud prevention. Without these cookies, you cannot access your account or process gaming transactions.
- Performance Cookies: These track how you interact with our platform, including which games are most popular, which features are frequently accessed, and where users encounter technical difficulties. This data helps us optimise website performance and speed.
- Preference Cookies: These remember your individual choices, such as preferred game categories, language settings, currency preferences, and customised interface layouts. They ensure your experience remains consistent across sessions.
- Marketing Cookies: These cookies help us deliver targeted promotional content and measure campaign effectiveness. They track your interactions with advertising materials and help us understand which promotions resonate with different user segments.
- Analytics Cookies: We use Google Analytics and similar tools to gather demographic information, traffic sources, and user journey patterns. This helps us improve site design and identify popular features.
- Third-Party Cookies: Partner companies and service providers may set cookies when providing payment processing, customer support, or marketing services through our platform.
3. How We Use Cookie Information
Cookie data collected through our platform serves multiple critical functions that directly benefit both our gaming operations and your user experience. We primarily use this information to maintain account security and prevent unauthorised access, which is particularly important in the gaming industry where financial transactions occur regularly.
Performance metrics gathered through cookies enable us to identify technical issues, optimise loading times, and ensure smooth gameplay across all devices. We analyse which games generate the highest engagement, allowing us to improve our game library and interface design based on actual user preferences.
Personalisation is another significant use case. Cookies allow us to remember your preferences, display games you’ve previously enjoyed, and tailor promotional offers to your interests. This creates a more intuitive and enjoyable experience during each visit.
We also use aggregated cookie data for fraud detection and prevention. By tracking unusual access patterns, suspicious login attempts, or irregular betting behaviours, we protect both your account and our platform from malicious activities. This aligns with our commitment to responsible gaming and user protection under Indian regulatory frameworks.
4. Cookie Management and User Control
We respect your right to control how cookies are used on your device. You have multiple options for managing cookie preferences on our platform and through your browser settings:
- Browser Settings: Most modern browsers allow you to view, delete, or restrict cookies through privacy settings. You can typically find these options in your browser’s preferences or settings menu.
- Platform Preferences: Our website includes a cookie consent management tool that appears upon your first visit. You can adjust your preferences at any time through the privacy settings in your account dashboard.
- Opt-Out Mechanisms: For marketing cookies specifically, you can opt out through industry-standard opt-out mechanisms without affecting your ability to use core platform features.
- Do Not Track Signals: If your browser supports Do Not Track functionality, we will honour these requests regarding non-essential tracking technologies.
Instructions for managing cookies in popular browsers:
- Google Chrome: Select Settings, click Privacy and Security, then Cookies and Other Site Data. Choose your preferred cookie handling option.
- Mozilla Firefox: Open Preferences, navigate to Privacy and Security, scroll to Cookies and Site Data, and select your desired settings.
- Apple Safari: Go to Preferences, click Privacy, and choose your cookie management preferences.
- Microsoft Edge: Select Settings, go to Privacy and Services, then Cookies and Site Permissions.
5. Third-Party Services and External Cookies
Our platform integrates with various third-party service providers who may set their own cookies on your device. These include payment gateways, customer support platforms, analytics providers, and marketing partners. While we maintain agreements ensuring these partners comply with data protection standards, we recommend reviewing their individual privacy policies.
Payment processors require cookies to securely handle transactions and prevent fraud. Customer support services use cookies to maintain chat histories and personalise support interactions. Analytics partners help us understand platform usage patterns while respecting user privacy.
We do not control third-party cookies directly, but we ensure all partner integrations comply with applicable Indian data protection regulations and international privacy standards. You can typically manage third-party cookies through browser settings or by contacting the respective service providers.
6. Legal Basis and Regulatory Compliance
Our use of cookies operates under the legal framework established by the Information Technology Act, 2000, and related regulations governing online gaming in India. We collect cookie data based on your explicit consent, which is obtained through our cookie consent banner upon your first visit to our platform.
Essential cookies for platform functionality may be used without explicit consent, as they are necessary for providing our gaming services. Performance and analytics cookies require your affirmative consent, which you can withdraw at any time through your account settings.
We maintain transparent records of cookie usage and consent, allowing you to review what information has been collected and how it has been used. If you have concerns about our cookie practices or wish to exercise your rights regarding personal data, you can contact our privacy team through the contact information provided on our platform.
This Cookie Policy may be updated periodically to reflect changes in technology, regulations, or our operational practices. We will notify you of significant changes through email or prominent notification on our platform. Your continued use of our services following such updates constitutes acceptance of the modified policy.